Royal Mail

Address: 92 Station Rd, West Wickham BR4 0QE, United Kingdom.
Phone:3457740740.
Website: royalmail.com
Specialties: Shipping and mailing service.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3/5.

Location of Royal Mail - West Wickham Delivery Office

Royal Mail - West Wickham Delivery Office 92 Station Rd, West Wickham BR4 0QE, United Kingdom

Open Hours of Royal Mail - West Wickham Delivery Office

Open today until 10:00.

  • Monday: 08:00–10:00
  • Tuesday: 08:00–10:00
  • Wednesday: 08:00–10:00
  • Thursday: 08:00–10:00
  • Friday: 08:00–10:00
  • Saturday: 08:00–12:00
  • Sunday: Closed

Introduction

Royal Mail's West Wickham Delivery Office, situated at 92 Station Road, is a crucial hub for mailing and shipping services in the local community. This comprehensive guide delves into the main services offered, the office's location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

  • Parcel Collection and Delivery: The West Wickham Delivery Office handles the collection and delivery of parcels for local residents and businesses. They serve as a pick-up point for items sent via Royal Mail's Tracked and Special Delivery services.
  • Mail Services: This office provides various mail services, including sending letters and packets using Royal Mail's first and second class services. They also offer international mail services to over 200 countries worldwide.
  • Business Services: Royal Mail West Wickham caters to local businesses, offering services such as mailbox rental, franking, and business mail services. They also provide tailored solutions for large-scale mailings.
  • Special Services: The office offers additional services like Redirect, which allows customers to have their mail forwarded to a new address, and Return to Sender, enabling customers to collect undeliverable mail.

Location and Access

The West Wickham Delivery Office is located at 92 Station Road, in the heart of West Wickham, a neighborhood in Bromley, South East London. The office is easily accessible via public transportation, with West Wickham railway station and several bus stops nearby. For those traveling by car, there is limited on-street parking available around the office. The area offers a mix of residential and commercial properties, with nearby shops, restaurants, and amenities.

Featured Characteristics

  • Wheelchair-accessible Entrance: The West Wickham Delivery Office is equipped with a wheelchair-accessible entrance, ensuring that all customers can access the services they need.
  • Self-service Kiosks: The office features self-service kiosks that allow customers to print postage labels, track items, and perform other tasks without needing assistance from staff.
  • Opening Hours: The office is open Monday to Saturday, with extended hours on weekdays to accommodate customers' busy schedules. This includes late-night opening until 6 pm on weekdays, allowing customers to drop off parcels and mail after work.

Practical Information

Positive Aspects from Reviews

The West Wickham Delivery Office has been reviewed 25 times on Google My Business, with an average rating of 3 out of 5. Positive aspects mentioned in the reviews include:
  • Staff Friendliness: Several customers praise the friendly and helpful staff at the West Wickham Delivery Office. One customer highlighted, "The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which shows she goes above and beyond."
  • Convenient Location: Many customers appreciate the office's location, with one customer noting, "Very convenient location, just off the High Street."
  • Opening Hours: Some customers commend the office's extended opening hours, making it easier for them to use the services.
In conclusion, Royal Mail's West Wickham Delivery Office offers a comprehensive range of mailing and shipping services to cater to the needs of local residents and businesses. With its convenient location, wheelchair-accessible entrance, and friendly staff, the office strives to provide excellent customer service. Although some customers have raised concerns about waiting times and staff availability, the positive aspects highlighted in reviews showcase the office's commitment to delivering a quality service.

Frequently asked questions about Royal Mail - West Wickham Delivery Office

What are the main services offered at the West Wickham Delivery Office?

The office handles parcel collection and delivery; mail services; business services; and special services like Redirect and Return to Sender.

Where is the West Wickham Delivery Office located?

The office is located at 92 Station Road; West Wickham; Bromley; South East London.

What are the opening hours of the West Wickham Delivery Office?

The office is open Monday to Saturday; with extended hours on weekdays until 6 pm.

Does the West Wickham Delivery Office have wheelchair accessibility?

Yes; the office is equipped with a wheelchair-accessible entrance.

What positive aspects have been mentioned in customer reviews about the West Wickham Delivery Office?

Customers have praised the friendly and helpful staff at the West Wickham Delivery Office.

Reviews of Royal Mail - West Wickham Delivery Office

Royal Mail - West Wickham Delivery Office - West Wickham
Gail R.
5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Royal Mail - West Wickham Delivery Office - West Wickham
Telika B.
1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

Royal Mail - West Wickham Delivery Office - West Wickham
hasan H.
1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Royal Mail - West Wickham Delivery Office - West Wickham
Faith T.
5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Royal Mail - West Wickham Delivery Office - West Wickham
Hi U.
1/5

I believe they moved or closed. No one here at all 8:10 am now.

Royal Mail - West Wickham Delivery Office - West Wickham
Ed W.
1/5

Absolutely appalling. They only have one job.... to deliver post and parcels... and they can't even be bothered to do that. Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt". Unprofessional and really don't care Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Royal Mail - West Wickham Delivery Office - West Wickham
Mick J.
1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

Royal Mail - West Wickham Delivery Office - West Wickham
robdarlo
1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service

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