HSBC Lancaster

Address: 35 Market St, Lancaster LA1 1JQ, United Kingdom.
Phone:3457404404.
Website: hsbc.co.uk
Specialties: Bank, Business banking service, Financial institution, Investment bank, Savings bank.
Other points of interest: On-site services, Language assistance, Wheelchair-accessible seating, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Cash advance, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 90 reviews on Google My Business.
Average opinion: 4.1/5.

HSBC Lancaster 35 Market St, Lancaster LA1 1JQ, United Kingdom

Open today until 16:30.

  • Monday: 09:30–16:30
  • Tuesday: 09:30–16:30
  • Wednesday: 09:30–16:30
  • Thursday: 09:30–16:30
  • Friday: 09:30–16:30
  • Saturday: 09:30–13:00
  • Sunday: Closed

  • Personal Banking: HSBC Lancaster provides a comprehensive suite of services for personal banking, including savings and current accounts, mortgages, loans, insurance, and wealth management.
  • Business Banking: For businesses of all sizes, HSBC offers a range of services such as business accounts, loans, credit cards, and financial planning. They also provide support for international trade and foreign exchange.
  • Investment Banking: HSBC's investment banking services include equity and debt underwriting, M&A advisory, and securities services.
  • Online and Mobile Banking: Customers can manage their accounts, make payments, and transfers, and access financial tools and insights through HSBC's online banking platform or mobile app.

The branch is situated at 35 Market Street, in the city centre of Lancaster, close to the historic Lancaster Castle and the Lancaster Canal. Here's how to get there:

  • By Bus: Several bus services stop near the branch, including numbers 2, 3, 5, 8, and 44. The nearest bus stop is Market Street (Stop E).
  • By Train: Lancaster Railway Station is approximately a 10-minute walk away. From the station, head south on Meeting House Lane, turn right onto New Street, then left onto Market Street.
  • By Car: There's no on-site parking, but several pay-and-display car parks are within walking distance, such as Market Square Car Park and Dalton Square Car Park.

HSBC Lancaster stands out with several unique features designed to enhance customer experience:

  • On-Site Services: The branch offers a range of services on-site, including foreign currency exchange, safe deposit boxes, and cash advances.
  • Language Assistance: Staff at HSBC Lancaster can assist customers in multiple languages, including English, Urdu, Punjabi, and Polish.
  • Accessibility: The branch is wheelchair-accessible, with a ramp at the entrance, accessible seating, and a wheelchair-accessible toilet.
  • LGBTQ+ Friendly and Transgender Safe Space: HSBC Lancaster is committed to creating an inclusive environment for all customers, offering LGBTQ+ friendly services and a transgender safe space.
  • Address: 35 Market St, Lancaster LA1 1JQ, United Kingdom
  • Phone:3457404404
  • Website:hsbc.co.uk
  • Hours: The branch is typically open from 9:30 AM to 4:30 PM on weekdays, with extended hours on Thursdays until 7 PM. It's closed on weekends.

With an average rating of 4.1/5 across 90 reviews on Google My Business, HSBC Lancaster enjoys overwhelmingly positive feedback. Here are some key takeaways:

  • Knowledgeable and Helpful Staff: Customers appreciate the expertise and assistance provided by the staff, with particular mention of Alan Wong's efficiency and ease of interaction.
  • Friendly Atmosphere: The welcoming and friendly environment at the branch is another common praise, making customers feel valued and at ease.
  • Comprehensive Services: Customers benefit from the wide range of services offered at the branch, allowing them to manage their banking needs conveniently under one roof.

HSBC Lancaster's strengths lie in its extensive range of services, convenient location, and commitment to customer satisfaction, as evidenced by the positive feedback from its customers. Whether you're a resident of Lancaster or a visitor passing through, HSBC Lancaster is well-equipped to cater to your banking needs.

More businesses in Lancaster

HSBC Lancaster offers personal banking; business banking; investment banking; and online/mobile banking services.
HSBC Lancaster is at 35 Market Street; Lancaster; It's accessible by bus; train; and car with nearby parking.
HSBC Lancaster offers on-site services; multilingual staff; wheelchair accessibility; and an inclusive environment for all customers.
The branch is typically open from 9:30 AM to 4:30 PM on weekdays; with extended hours on Thursdays until 7 PM; It's closed on weekends.
With an average rating of 4; 1/5 across 90 reviews; HSBC Lancaster is generally well-received; with customers praising its services and staff.
HSBC Lancaster - Lancaster
5/5

Came in today after a few weeks of attempting to upgrade my account. Left with everything I needed to do and more. Alan Wong is highly knowledgeable and was so easy to talk to. He was reassuring during every step and helpful at all times. Thank you very much for making me feel accommodated.

HSBC Lancaster - Lancaster
4/5

The staff was really friendly. And Alan has answered all my questions and inquiries in a very effective manner. Thanks for this banking service

HSBC Lancaster - Lancaster
5/5

I recently attended the Lancaster Branch of HSBC and was pleased to receive pleasant, courteous attention from the staff, particularly James Harvey who was able to resolve my problem efficiently and with a very pleasing and polite manner.

HSBC Lancaster - Lancaster
5/5

Brilliant service. Very very helpful setting up banking. So good to be able to come to the bank to set up these accounts. I would highly recommend the service. Very kind and considerate. Thanks ☺️

HSBC Lancaster - Lancaster
5/5

Julie Hodgson was very attentive and dealt with our transaction in a friendly and efficient manor. Thank you Julie.

HSBC Lancaster - Lancaster
5/5

Process was extremely smooth. Alan the manager was very helpfull!!

HSBC Lancaster - Lancaster
5/5

Alan took Good service to me. Thanks to him

HSBC Lancaster - Lancaster
5/5

It was a great experience with the bank's services, and the efficiency was very high.

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