HSBC Bury

Address: 2 Market St, Bury BL9 0AN, United Kingdom.
Phone:3457404404.
Website: hsbc.co.uk
Specialties: Bank, Business banking service, Financial institution, Investment bank, Savings bank.
Other points of interest: Language assistance, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 149 reviews on Google My Business.
Average opinion: 4.7/5.

HSBC Bury 2 Market St, Bury BL9 0AN, United Kingdom

Open today until 16:30.

  • Monday: 09:30–16:30
  • Tuesday: 09:30–16:30
  • Wednesday: 09:30–16:30
  • Thursday: 09:30–16:30
  • Friday: 09:30–16:30
  • Saturday: Closed
  • Sunday: Closed

Nestled in the heart of Bury, Lancashire, HSBC at 2 Market Street offers a comprehensive range of banking services to both personal and business customers. As one of the world's largest banking and financial services organizations, HSBC Banco Internacional, S.A. is committed to delivering excellence in customer service and innovative financial solutions. This branch, located in the bustling town center, is no exception, providing a welcoming and accessible space for all banking needs.

  • Personal Banking: HSBC Bury offers a wide array of personal banking services, including savings accounts, mortgages, loans, and credit cards. The branch is staffed with knowledgeable advisors who can guide customers through their financial journey.
  • Business Banking: For business customers, HSBC provides tailored banking solutions, including business accounts, loans, and invoice finance. The branch is equipped to handle the unique financial needs of small to medium-sized enterprises.
  • Investment Services: HSBC Bury offers investment services for those looking to grow their wealth. Customers can access a range of investment products, including ISAs, pensions, and shares and funds.
  • International Services: As part of a global organization, HSBC Bury can assist customers with international banking needs, such as currency exchange, international money transfers, and offshore banking.
  • Self-Service Banking: The branch offers self-service banking options, including cash withdrawals and note deposits via HSBC's Link self-service machines, available 24/7.

HSBC Bury is situated at 2 Market Street, in the center of Bury, postcode BL9 0AN. The branch is easily accessible, being just a short walk from Bury Interchange, which serves multiple bus routes. Bury Metrolink station is also nearby, providing easy access via Greater Manchester's tram network. For those driving, there are several nearby car parks, including The Rock Multi-Storey Car Park and Market Street Car Park.

  • Wheelchair Accessibility: HSBC Bury is designed to be wheelchair accessible, with a ramp leading to the entrance and ample space inside the branch. Wheelchair-accessible toilets are also available.
  • Gender-Neutral Toilets: The branch provides gender-neutral toilets, reflecting HSBC's commitment to inclusivity and diversity.
  • LGBTQ+ Friendly and Transgender Safe Space: HSBC Bury is an LGBTQ+ friendly branch and a safe space for transgender customers. The staff are trained to provide a welcoming and respectful environment for all customers.
  • Language Assistance: Staff at HSBC Bury can provide assistance in multiple languages, ensuring that all customers can communicate effectively and comfortably.
  • Opening Hours: The branch is open Monday to Friday, 9:30am to 4:30pm. The self-service machines are available 24/7.
  • Contact Information: You can reach HSBC Bury by phone at 3457404404 or via their website at hsbc.co.uk.
  • Nearby Attractions: The branch is located in the heart of Bury, close to attractions like Bury Market, The Fusilier Museum, and Bury Art Museum.

HSBC Bury has an impressive average rating of 4.7/5 on Google My Business, with 149 reviews. Customers praise the branch for its friendly and helpful staff, particularly mentioning Alisha for her prompt and approachable service. Customers also appreciate the branch's cleanliness and modern interior, as well as its accessibility, with one customer noting the helpfulness of the staff in assisting their visually impaired partner.

One customer, Alisha (not the staff member mentioned earlier), commented on the branch's safe and secure environment, highlighting the importance of feeling comfortable when banking. Another customer praised the branch for its efficient service, stating that their issue was resolved promptly and professionally.

These reviews reflect HSBC Bury's commitment to providing excellent customer service, a welcoming environment, and a safe and secure banking experience. The branch's accessibility, both in terms of physical accessibility and language assistance, is also commended by customers.

More businesses in Bury

The branch is open Monday to Friday; 9:30am to 4:30pm; Self-service machines are available 24/7.
The branch is a short walk from Bury Interchange (bus) and Bury Metrolink station.
Savings accounts; mortgages; loans; and credit cards.
Yes; tailored banking solutions for small to medium-sized enterprises.
Yes; staff can provide assistance in multiple languages.
HSBC Bury - Bury
5/5

Ive not been into a branch for many years, online banking works for me. Alisha understood me and my problem and prompty resolved my issue and stress in such an approachable and friendly manner. Thank you

HSBC Bury - Bury
5/5

Not often I leave reviews however after our experience yesterday a positive review is more than needed. The customer service we received was above and beyond. Especially from Bev, met with a warm welcome, very friendly polite and extremely helpful. The other lady did not catch her name was also very nice and both of them went above and beyond. My son struggles in environments he is not used to and people he does not know however Bev without knowing this put my son at ease. Fast easy process with a smile all the way. Recently having to phone or attend places being met with unhelpful staff or rude customer service, this was a pleasure to be met with such high grade customer service skills. Need a lot more people like Bev in customer service roles. Me and my son both left smiling and saying what a lovely person and how helpful. I would give 10 stars if I could. Thank you for your help and keep it up. The difference it makes to your day when you have a helpful friendly polite person help you and explain things to you. Much appreciated.

HSBC Bury - Bury
5/5

Alisha provided a great service to help me out. She was very kind and supportive with what I needed to arrange when I was in the branch and then followed up when I was back on the other side of the world! Nothing beats face to face service and talking to a real person.

HSBC Bury - Bury
5/5

I visited the bank today to enable access to an account for my sister. I didn’t have an appointment but was seen quickly by Neelam who took me through the whole process and was extremely helpful. A much easier experience than I had expected!

HSBC Bury - Bury
5/5

Best experience to open my first account in the country. Thanks to Alisha who guide me very well for the whole process. She was amazing, friendly, and super helpful. Can't express enough how grateful I am for excellent service.

HSBC Bury - Bury
1/5

Another bank that needs to realize people work during the week and may only have weekends off. Not everyone uses online banking and they definitely do not want to travel into Manchester on a weekend just to access their banking ....

HSBC Bury - Bury
5/5

I have been today in HSBC in Bury and I have rceived excellent customer service by Neelam. I am so happy with the service she had provided. Thank you so much.

HSBC Bury - Bury
5/5

Went to try to resolve a problem setting up a transfer to a new fixed rate bond. The lady I met, unfortunately didn't get her name but could well be the branch manager was very helpful. We managed to resolve the problems and process the transfer. She was excellent and so helpful. I've had other issues in the past and the staff at Bury always brilliant. Big thanks!

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