First Metro Bank

Address: 406 W Avalon Ave, Muscle Shoals, AL 35661, United States.
Phone:2563860600.
Website: firstmetro.com
Specialties: Bank, ATM, Financial institution.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 43 reviews on Google My Business.
Average opinion: 4.1/5.

First Metro Bank 406 W Avalon Ave, Muscle Shoals, AL 35661, United States

Open today until 17:00.

  • Monday: 08:00–17:00
  • Tuesday: 08:00–17:00
  • Wednesday: 08:00–17:00
  • Thursday: 08:00–17:00
  • Friday: 08:00–17:00
  • Saturday: 08:00–12:00
  • Sunday: Closed

Nestled in the heart of Muscle Shoals, Alabama, First Metro Bank, located at 406 W Avalon Ave, stands as a beacon of financial service excellence. This comprehensive article delves into the services, location, features, and practical information about this esteemed financial institution, while also highlighting the positive aspects mentioned in customer reviews.

  • Personal Banking: First Metro Bank offers a range of personal banking services to cater to diverse needs. These include checking accounts like Metro Main Checking, First Friends Checking (for seniors aged 50 and above), and Metro Investment Checking. They also provide personal savings options such as Metro Personal Savings and Metro Junior Savers for kids and teens.
  • Savings and Investments: The bank offers high-yield savings options like Metro Money Market and Certificates of Deposit (CDs) to help customers grow their savings. They also provide Individual Retirement Accounts (IRAs) for retirement planning.
  • Loans: First Metro Bank offers construction loans to help customers build their dream homes. Their Mortgage Services Team provides guidance throughout the process. Other loan services include auto loans, personal loans, and home equity loans.
  • Digital Banking: The bank offers digital banking services, including online and mobile banking, to make banking more convenient. They also support mobile wallet services.
  • Business Services: First Metro Bank caters to businesses with a range of services, including business checking, savings, loans, and credit card services.

First Metro Bank is situated at 406 W Avalon Ave, Muscle Shoals, AL 35661, United States, in the heart of the Shoals area. The bank is easily accessible, being just off Highway 43 and close to the Tennessee River. It is also near the iconic Muscle Shoals Sound Studio, a historic site in the music industry.

For those using public transportation, the Shoals Transit System provides services in the area. The nearest bus stop is a short walk from the bank.

Parking is plentiful at First Metro Bank, with a large, wheelchair-accessible parking lot available. The bank also offers a drive-through service for added convenience.

  • Historic Building: The bank operates from a historic building that has been an integral part of the Muscle Shoals community for decades. The building's architectural style adds to the charm and character of the area.
  • Wheelchair Accessibility: First Metro Bank is committed to providing accessible services. The bank has a wheelchair-accessible entrance and parking lot to accommodate customers with mobility challenges.
  • ATM Services: The bank offers ATM services both inside and outside the building, providing 24/7 access to cash withdrawal and other basic banking services.
  • Community Involvement: First Metro Bank is deeply rooted in the Muscle Shoals community. They actively participate in local events and initiatives, reflecting their commitment to serving the community.
  • Phone:256-386-0600
  • Website:firstmetro.com
  • Hours of Operation: Monday - Friday: 8:30 AM - 5:00 PM, Saturday: 9:00 AM - 12:00 PM
  • Holiday Hours: The bank follows the standard federal holiday schedule. They are closed on New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

First Metro Bank has an impressive 4.1/5 average rating on Google My Business, with 43 reviews. Customers have praised the bank for several positive aspects:

  • Exceptional Customer Service: Many customers highlighted the outstanding customer service they received. They commended the staff for their professionalism, friendliness, and willingness to go above and beyond to assist customers.
  • Knowledgeable Staff: Customers appreciated the staff's banking expertise and their ability to provide personalized service and tailored financial solutions.
  • Community Involvement: Several customers mentioned the bank's active participation in the community, reflecting their commitment to serving the local area.
  • Convenient Location: Customers appreciated the bank's central location and easy access, as well as the ample parking available.

One customer, Leann Lo, expressed her gratitude in a review: "I just wanna Thank First Metro Bank for their outstanding customer service and appreciate them for going above and beyond to keep their customers happy!!"

These positive aspects underscore First Metro Bank's commitment to providing excellent customer service and fostering a strong community connection.

More businesses in Muscle Shoals

Checking accounts; savings; & IRAs.
Yes; business checking; savings; loans; Credit cards.
Yes; near Shoals Transit System bus stops.
Yes; with a wheelchair-accessible entrance & parking lot.
24/7
First Metro Bank - Muscle Shoals, Alabama
5/5

I just wanna Thank First Metro Bank for their outstanding customer service and appreciate them for going above and beyond to keep their customers happy!! More specifically Leann Long! She was most helpful in rectifying my situation and I trust her to never let a customer feel inferior or upset again!! I love First Metro Bank!!❤️

First Metro Bank - Muscle Shoals, Alabama
1/5

We will only use Greenhill or Lexington’s branch. The main branch in Muscle Shoals has the rudest employees and apparently they do not care about their jobs. They are there only for a paycheck. The employees in Greenhill are the best.

First Metro Bank - Muscle Shoals, Alabama
1/5

If I could give zero stars I would ! This bank is no better than the bank I left from ! Lie after lie after lie. Absolutely do not recommend in the least ! I didn’t think you could get much worse than Bank Independent but here we are. First Metro is ridiculous !

First Metro Bank - Muscle Shoals, Alabama
2/5

The last few times I’ve been to this location, the atm only accepts some of my cash deposit and keeps returning the rest. Whereas the Florence location accepts all of it.

First Metro Bank - Muscle Shoals, Alabama
5/5

Great folks to work with!

First Metro Bank - Muscle Shoals, Alabama
5/5

I have been dealing with First Metro for several years. In my opinion the best bank in this area.

First Metro Bank - Muscle Shoals, Alabama
5/5

Always very nice and friendly. We go thru drive thru. The lines start getting long around 3,:30pm on Fridays.

First Metro Bank - Muscle Shoals, Alabama
1/5

My friend went to the drive put 60.00 in my checking help me paid a bill and he was rude to her

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