First Fidelity Bank

Address: 1400 Gault Ave N, Fort Payne, AL 35967, United States.
Phone:2568451077.
Website: bankffb.com
Specialties: Bank, ATM.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.9/5.

First Fidelity Bank 1400 Gault Ave N, Fort Payne, AL 35967, United States

Open today until 16:00.

  • Monday: 08:30–16:00
  • Tuesday: 08:30–16:00
  • Wednesday: 08:30–16:00
  • Thursday: 08:30–16:00
  • Friday: 08:30–16:30
  • Saturday: Closed
  • Sunday: Closed

Nestled at 1400 Gault Ave N in Fort Payne, AL, First Fidelity Bank offers a warm welcome to residents and visitors seeking reliable and personalized banking services. Established to serve the local community, this branch provides a range of financial solutions tailored to meet the unique needs of its customers. With a strong focus on customer service and community involvement, First Fidelity Bank has become a trusted name in Fort Payne's banking scene.

  • Personal Banking: First Fidelity Bank offers a comprehensive suite of personal banking services designed to simplify your financial life. These include checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). Their personal banking solutions cater to diverse needs, from everyday transactions to long-term savings and retirement planning.
  • Business Banking: The bank caters to the financial needs of local businesses with a range of commercial banking services. These include business checking accounts, commercial loans, lines of credit, and treasury management solutions. By understanding the unique challenges faced by local businesses, First Fidelity Bank provides tailored financial solutions to support growth and success.
  • Mortgages and Home Equity: First Fidelity Bank offers mortgage and home equity loan options to help customers achieve their homeownership dreams or access the equity in their homes. Their mortgage solutions include fixed-rate and adjustable-rate mortgages, FHA and VA loans, and jumbo loans. The bank's home equity loans and lines of credit enable customers to tap into their home's equity for various purposes, such as home improvements, debt consolidation, or other financial needs.
  • Online and Mobile Banking: To keep up with modern banking trends, First Fidelity Bank offers convenient online and mobile banking services. Customers can access their accounts, pay bills, transfer funds, deposit checks, and manage their finances on the go. The bank's user-friendly online platform and mobile app ensure seamless and secure banking experiences for customers.

The First Fidelity Bank branch at 1400 Gault Ave N is located in the heart of Fort Payne, providing easy access for customers from various parts of the city. The branch is situated near the intersection of Gault Ave N and U.S. Highway 11, offering excellent visibility and convenience. The surrounding area features a mix of residential and commercial properties, with nearby amenities such as restaurants, retail stores, and other service providers.

For customers relying on public transportation, the bank is situated close to several bus stops served by the Northeast Alabama Regional Planning and Development Commission's public transit system. Additionally, the branch offers ample parking space for customers, including designated parking for individuals with disabilities. The bank's premises are also wheelchair-accessible, ensuring that all customers can access its services with ease.

  • Drive-through Facilities: First Fidelity Bank provides drive-through banking services, allowing customers to conduct transactions without leaving their vehicles. This convenient feature is particularly useful for customers with busy schedules or mobility challenges.
  • ATM Services: The bank offers an on-site ATM for customers who require quick and convenient access to cash. This ATM is available 24/7, providing round-the-clock cash withdrawal and deposit services.
  • Cash Advance: First Fidelity Bank offers cash advance services to its customers, enabling them to access funds temporarily when needed. This service can be particularly helpful in emergency situations or when customers require immediate liquidity.

First Fidelity Bank at 1400 Gault Ave N is open for business Monday through Friday, with extended hours on Thursdays to accommodate customers with busy schedules. The branch is typically closed on weekends and major holidays. Customers are encouraged to contact the bank directly for the most up-to-date information on hours of operation, as these may be subject to change.

For customers seeking to reach the bank by phone, the direct line is 256-845-1077. The bank's official website, bankffb.com, provides a wealth of information about the bank's services, locations, and customer resources. Additionally, customers can follow First Fidelity Bank on social media platforms for news, updates, and helpful financial tips.

First Fidelity Bank has received numerous positive reviews from its customers, highlighting several aspects that set the bank apart from its competitors. Some of the most frequently praised features include:

  • Personalized Service: Many customers have commended the bank for its personalized and attentive customer service. The staff at First Fidelity Bank takes the time to understand each customer's unique financial situation and provides tailored solutions to meet their specific needs.
  • Community Involvement: Several customers have praised the bank for its active involvement in the Fort Payne community. First Fidelity Bank sponsors local events, supports community initiatives, and invests in the growth and development of the city, demonstrating its commitment to the local community.
  • Competitive Rates and Fees: Customers have also highlighted the bank's competitive interest rates and fees, which often compare favorably to those offered by larger, national banks. This commitment to fair and transparent pricing helps customers maximize their financial resources and plan for the future.
  • Efficient and Convenient Services: Many customers have praised the bank for its efficient and convenient services, including quick loan processing, easy account management, and user-friendly online and mobile banking platforms. These features help customers save time and simplify their financial lives.

With an average rating of 3.9 out of 5 stars on Google My Business, First Fidelity Bank has consistently received positive feedback from its customers. The bank's commitment to personalized service, community involvement, and competitive pricing has helped it build a strong reputation in Fort Payne and establish lasting relationships with its customers.

Checking and savings accounts; CDs; IRAs; and HSAs.
Business checking accounts; commercial loans; lines of credit; and treasury management solutions.
Fixed-rate and adjustable-rate mortgages; FHA and VA loans; and jumbo loans.
Yes; with features like account access; bill pay; fund transfers; and check deposit.
The branch is easily accessible by car and public transportation; with nearby amenities and ample parking.
First Fidelity Bank - Fort Payne, Alabama
5/5

Love, love FFB!! They saw us as people and looked at our unique situation when applying for a home equity line. The big, big bank we had been with for YEARS just saw us as numbers in a certain algorithm despite having had a stellar record with them for 30+ years. Customer service at FFB is amazing. They give a small town experience, and I love it!

First Fidelity Bank - Fort Payne, Alabama
5/5

This bank and it’s amazing staff deserve 25 stars if possible. They have never failed to go above and beyond for my office. In all the years of doing business, we have never had one negative experience. Thank you, First Fidelity, for making customer satisfaction your top priority, and thank you, employees of First Fidelity, for top notch customer service. Definitely a shining star for our community!

First Fidelity Bank - Fort Payne, Alabama
5/5

12/31/24//13:53 CST Update My inaugural visit was a one-time event. In the years I've been with them, there is always a friendly greeting. Everybody is nice and efficient. I've been with many different banks and credit unions over many decades but this place is the absolute best. They've refinanced my new car, saving me loads of $$. I also bought a house through them. During that process, I encountered nearly a dozen deal-ending problems. With every one, I would go to the bank & let them know I would not be able to complete the deal. They had unique solutions for every one and I left thrilled. I'd come in down in spirit and leave elated. Every. Single. Time. I've NEVER dealt with a better financial institution. Ever. A special thanks to Amber. This expert turned every bad day into a victory. ... Amazing. -------------------------------------- My initial experience was good. 'Tis a beautiful large, seemingly empty building. Had to go on walkabout to find somebody on both my visits, so far. Teller Shannon was a delight. Helpful, both times and acquired answers to every question. .. So far, so good. 😀👍

First Fidelity Bank - Fort Payne, Alabama
5/5

I met with Cindy Tanner and Steve Eberhart and they were very kind by helping and explaining the process of getting a loan. They are great people to work with and want to ensure that the right thing gets done! 10/10 would recommend banking with these great people.

First Fidelity Bank - Fort Payne, Alabama
1/5

I applied for a debit card almost two months ago and have still yet to receive it. I have difficulty getting out of my home and pay for most of my bills and shopping online. Due to not yet receiving my debit card, I have virtually no access to my money other than a direct in person withdrawal, which is useless for online transactions. If you need prompt service or support and complete most transactions online stay away. This is without a doubt the worst banking I have ever experienced. I should have never chosen first fidelity, absolutely incompetent.

First Fidelity Bank - Fort Payne, Alabama
1/5

Shut down our bank account Friday night as I got gas because I was traveling even though they message my phone asked if it was me I said yes they went ahead and shut the card down I was stranded without my money the entire weekend. With no way of turn back on until following business day.

First Fidelity Bank - Fort Payne, Alabama
5/5

We receive the very best care and attention from this bank! Their customer service cannot be beat! Competitive banking and mortgage programs, and awesome customer service...what else could you ask for? THE BEST!!

First Fidelity Bank - Fort Payne, Alabama
1/5

Had a lot of our money for over a week and placed hold on our account. Even when they knew funds were going in at 7pm refused a way to access out money such as printing checks since we haven't received out debit card yet. Worst bank ever.

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