River Bank & Trust

Address: 3617 US-280, Alexander City, AL 35010, United States.
Phone:2563290500.
Website: riverbankandtrust.com
Specialties: Bank, Business to business service, Investment bank, Loan agency, Mortgage lender.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 4.7/5.

River Bank & Trust 3617 US-280, Alexander City, AL 35010, United States

Open today until 17:30.

  • Monday: 08:30–17:30
  • Tuesday: 08:30–17:30
  • Wednesday: 08:30–17:30
  • Thursday: 08:30–17:30
  • Friday: 08:30–17:30
  • Saturday: Closed
  • Sunday: Closed

Nestled at 3617 US-280 in Alexander City, AL, River Bank & Trust is a full-service financial institution committed to providing personalized banking solutions to its customers. With a strong focus on community engagement and exceptional customer service, River Bank & Trust has been serving the Alexander City area since its establishment. This comprehensive article delves into the main services, location, unique features, practical information, and customer reviews of River Bank & Trust.

  • Personal Banking: River Bank & Trust offers a range of personal banking services tailored to meet diverse needs. These include:
    • My River Checking: A free, basic checking account with no minimum balance requirement.
    • Vintage Checking: A tiered interest-bearing checking account with increased benefits as the balance grows.
    • Interest Checking: An account that earns interest on maintaining a higher balance.
    • Student Checking: A no-fee checking account designed for students aged 16-24.
    • Military Checking: A checking account with benefits for active duty military, veterans, and their families.
    • Wealth Management Checking: A premium checking account with exclusive benefits and perks.
  • Business Banking: River Bank & Trust caters to businesses of all sizes, providing services such as:
    • Business Checking: A range of checking accounts designed to meet the cash management needs of businesses.
    • Business Loans: Competitive financing options for various business needs, including term loans, lines of credit, and commercial real estate loans.
    • Treasury Management: Solutions to help businesses optimize their cash flow and improve efficiency.
  • Lending: Whether you're looking to buy a home, finance a car, or start a business, River Bank & Trust offers a variety of lending solutions, including:
    • Mortgages: Home loans for purchase or refinance, with competitive rates and flexible terms.
    • Home Equity Loans: Tap into the equity in your home for various purposes, such as home improvements or debt consolidation.
    • Auto Loans: Financing for new and used vehicles, with the convenience of applying online.
    • Business Loans: Financing options tailored to the unique needs of businesses.
  • Investment Services: River Bank & Trust offers wealth management services through its partnership with River Wealth Management, providing investment, retirement, and financial planning services to help clients grow and protect their assets.

River Bank & Trust is located at 3617 US-280, Alexander City, AL 35010, offers convenient access from the US-280 highway, making it easily accessible from nearby neighborhoods such as Lakewood, Bent Creek, and Lake Martin. The bank is situated in a single-story building with ample parking space available. The facility is wheelchair-accessible, featuring a drive-through lane for added convenience and a designated parking spot for individuals with disabilities.

  • Technology-driven Services: River Bank & Trust offers a suite of digital banking tools, including online banking, mobile banking, eStatements, 24-hour telephone banking, and online bill pay, allowing customers to manage their accounts and finances conveniently and securely from anywhere at any time.
  • River Round Up: A unique feature that rounds up each of your debit card purchases to the nearest dollar and transfers the difference into your savings account, helping customers save money effortlessly.
  • Night Deposits: Secure, 24/7 deposits at the bank's drive-up ATM, ensuring customers can make deposits at their convenience.
  • Community Involvement: River Bank & Trust is deeply committed to supporting the local community through sponsorships, donations, and volunteer work. The bank actively participates in various community events and initiatives, fostering strong ties with its customers and neighbors.
  • Hours of Operation:
    • Monday - Thursday: 8:30 am - 4:30 pm
    • Friday: 8:30 am - 5 pm
    • Saturday: 9 am - 12 pm
  • Contact Information:
  • ATM Services: Customers can access their accounts and perform various transactions at the bank's drive-up ATM, which is available 24/7.

With an average rating of 4.7/5 from 14 reviews on Google My Business, River Bank & Trust receives high praise from its customers for various aspects of its service and offerings:

  • Exceptional Customer Service: Several customers commend the bank's friendly, knowledgeable, and attentive staff, highlighting their willingness to go above and beyond to assist customers.
  • Competitive Rates and Fees: Customers appreciate the bank's competitive pricing for its products and services, as well as its willingness to negotiate fees and terms.
  • Convenient Location and Accessibility: Many customers mention the bank's easy-to-access location and its convenient parking and drive-through facilities.
  • Personalized Banking Experience: Some customers highlight the bank's ability to provide tailored solutions and cater to their unique financial needs, creating a more personalized banking experience.

Positive aspects mentioned in specific reviews include:

  • Quinn Harrelson: One customer praises Quinn Harrelson for his exceptional service, noting that he "went above and beyond" to help with their banking needs.
  • Phil, Carla Reese, and Tammy: Another customer highlights the outstanding service provided by Phil, Carla Reese, and Tammy, expressing their gratitude for the team's professionalism and dedication.

River Bank & Trust's commitment to customer service, competitive offerings, and convenient accessibility have earned it a reputation as a trusted financial partner in the Alexander City community. With a wide range of banking, lending, and investment services, River Bank & Trust caters to the diverse needs of its customers, providing them with personalized solutions and exceptional support.

More businesses in Alexander City

My River Checking; Vintage Checking; Interest Checking; Student Checking; Military Checking; and Wealth Management Checking.
Business Checking; Business Loans; and Treasury Management.
It is located at 3617 US-280; Alexander City; AL 35010; with convenient access from US-280; ample parking; wheelchair accessibility; and a drive-through lane.
Mortgages; Home Equity Loans; Auto Loans; and Business Loans.
Through their partnership with River Wealth Management; they offer investment; retirement; and financial planning services.
River Bank & Trust - Alexander City, Alabama
5/5

My husband and I had an exemplary experience working with Quinn Harrelson!

River Bank & Trust - Alexander City, Alabama
5/5

I used River Bank when I moved back in 2020. I moved away for fourteen months. Now I’m going home again for the duration and I’ll definitely use River Bank. Phil, Carla Reese and the rest of the staff has always been so professional and helpful. Great bank!!

River Bank & Trust - Alexander City, Alabama
1/5

While being a customer they were great, however after going through a divorce and everyone at our branch knowing this, I went to remove my name off of my exes accounts. They said I didn’t need to do this because they were business accounts. My ex was supposed to go remove her name off of my account however she decided to close the account and remove all the money. Luckily almost all of my money at this point was at a different bank, however the hassle of having auto drafted bills etc that come out of this acct has been a hassle to change. No one called me or anything. I found out by pulling up my account on the app. While legal yes, it was a poor choice to not even contact me to let me know. I have now closed all of my accts and loans and will never do business with them again! I have referred numerous customers to them, never again. They claim to be people of faith and compassion! They are not and if they are willing to treat me like this who knows what else they are doing! Very poor business practices.

River Bank & Trust - Alexander City, Alabama
5/5

The people there are very friendly thinking about switching to them.

River Bank & Trust - Alexander City, Alabama
5/5

They are there, stepping to the plate. First Bank, out of 3 that actually were open for customers, setting up a new account, with ease. There's Covid, then there are business rising up, to service, the community. Thank you Renae & River Bank.

River Bank & Trust - Alexander City, Alabama
5/5

Very friendly staff

River Bank & Trust - Alexander City, Alabama
5/5

Exceptional service. Great group of people that treat you like a person, not a number. You know you are appreciated.

River Bank & Trust - Alexander City, Alabama
5/5

Great bank. Friendly tellers.

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