Citizens Bank & Trust

Address: 324 N Broad St, Albertville, AL 35950, United States.
Phone:2568789893.
Website: citizensbanktrust.com
Specialties: Bank, Loan agency.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 4.3/5.

Citizens Bank & Trust 324 N Broad St, Albertville, AL 35950, United States

Open today until 16:30.

  • Monday: 08:30–16:30
  • Tuesday: 08:30–16:30
  • Wednesday: 08:30–16:30
  • Thursday: 08:30–16:30
  • Friday: 08:30–17:30
  • Saturday: Closed
  • Sunday: Closed

Nestled in the heart of Albertville, Alabama, Citizens Bank & Trust, located at 324 N Broad St, offers an array of banking services tailored to the needs of its local community. With a strong focus on personalized service and community engagement, this regional bank has been serving the area for over a century. Let's delve into the details of this esteemed financial institution.

  • Personal Banking: Citizens Bank & Trust offers a comprehensive range of personal banking services, including checking and savings accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). Their personal banking services are designed to meet the unique needs of individuals and families.
  • Business Banking: The bank provides a suite of services for businesses, from small to large enterprises. These include business checking accounts, savings accounts, and various loan options to support business growth and expansion.
  • Loans: Citizens Bank & Trust specializes in loan services, offering a variety of loan types to suit different needs. These include home loans, auto loans, personal loans, and business loans, as well as lines of credit and credit cards.
  • Online and Mobile Banking: The bank offers digital banking solutions, allowing customers to manage their accounts, transfer funds, pay bills, and deposit checks online or through the bank's mobile app.

Situated at 324 N Broad St, Albertville, AL 35950, Citizens Bank & Trust is conveniently located in the city's downtown area, near the intersection of N Broad St and W Main St. This strategic location makes it easily accessible from various parts of Albertville and its neighboring towns.

For those who prefer to bank on the go, the bank's drive-through facility allows customers to conduct transactions without leaving their vehicles. Additionally, the bank offers a wheelchair-accessible entrance and parking, ensuring that all customers can access the bank's services with ease.

  • Historic Building: The bank's building is a historic structure, originally constructed in 1909. While the interior has been modernized to accommodate contemporary banking needs, the exterior retains its classic charm, adding to Albertville's architectural heritage.
  • Community Involvement: Citizens Bank & Trust is deeply committed to its local community. It actively participates in local events, sponsors community initiatives, and supports various charities and non-profit organizations in the area.
  • Local Decision Making: As a regional bank, Citizens Bank & Trust prides itself on making local decisions, ensuring that the bank's services and operations are tailored to the unique needs of the community it serves.
  • Phone:256-878-9893
  • Website:citizensbanktrust.com
  • Hours: Monday - Friday, 8:30 AM - 4:30 PM, Saturday, 9:00 AM - 12:00 PM
  • ATM: The bank offers an ATM on-site for customers' convenience.

The bank's commitment to exceptional customer service is reflected in its Google My Business reviews, with an average rating of 4.3/5 from 34 reviews. Here are some positive aspects mentioned by customers:

  • Personal Touch: Many customers appreciated the personal attention and friendly service they received from the bank's staff. One customer noted, "Love my local bank! I would recommend Citizens to anyone." Another customer praised the staff's helpfulness and understanding, stating, "When I say Citizens is the best bank I'm serious!! They have been so helpful, understanding, and kind to me."
  • Problem Resolution: Some customers highlighted the bank's ability to resolve issues promptly and efficiently. One customer mentioned, "My account was a whole mess accidentally, and Fatima straightened everything out."
  • Community Support: Several customers praised the bank's involvement in the local community, with one customer noting, "They genuinely care about their customers and the community."

More businesses in Albertville

Personal and business banking; loans; and online banking services.
324 N Broad St; Albertville; AL 35950; Hours: M-F 08:30–16:30; Sat 09:00–12:00.
Yes; for customer convenience.
Phone: 256-878-9893; Website: citizensbanktrust; com.
Yes; with a wheelchair-accessible entrance and parking.
Citizens Bank & Trust - Albertville, Alabama
5/5

Love my local bank! I would recommend Citizens Bank & Trust to anyone.

Citizens Bank & Trust - Albertville, Alabama
2/5

EVERYTHING that can go wrong will, after 6 emails and 4 phone calls you may finally get someone who can help. Nothing is simple or easy when it comes to dealing with CB&T

Citizens Bank & Trust - Albertville, Alabama
5/5

When I say Citizens is the best bank I'M SERIOUS!! They have been so helpful, understanding and kind to me. My account was a whole mess accidentally, and Fatima straightened everything out quickly and efficiently. All of you are wonderful. Thank you so much🙏

Citizens Bank & Trust - Albertville, Alabama
5/5

I’ve been with Citizens for a couple of years. I left a local bank to come to them, they are always so friendly and willing to help. My wallet was stolen at work and the person was swiping every card in my wallet. So I had to call and shut down my whole account opening a new one. They done it immediately and was so sincere about what had happened. The app is great as well. But since the new update it keeps throwing an error where I can’t use it. But other than that hands down one of the best banks ever.

Citizens Bank & Trust - Albertville, Alabama
5/5

Leetha and all the tellers at Albertville are the friendliest and most helpful. I love shopping local. Including banking.

Citizens Bank & Trust - Albertville, Alabama
5/5

Great people, great customer service 💯

Citizens Bank & Trust - Albertville, Alabama
5/5

I ABSOLUTELY LOVE THIS BANK AND EVERYONE THAT WORKS THERE!!! : )

Citizens Bank & Trust - Albertville, Alabama
5/5

I've been using this bank for 7 years and they have provided me with nothing but great service. Their staff is friendly and always helpful. I love how they remember me even though I don't go in often. Could not recommend this place more.!

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